Excited Biting / Arousal Biting

I’ve recently worked with two shelter dogs who were in danger of being deemed “unadoptable” due to their excessive mouthiness with humans.  Both dogs were medium sized mixed breeds who had developed tendencies to grab arms, hands and clothing when being handled – to the extent that some shelter personnel were unwilling to deal with them.  It became my job to identify the reasons for this behavior and find a way to reduce its intensity and severity.

The first of these dogs, “Aggie”, was the more severe case.  She was a very pretty, goofy and friendly pit mix who was almost impossible to handle due to her biting and grabbing behavior.  She would be walking on leash and suddenly turn on the handler and begin intently biting his shoes, cuffs or socks.  When being harnessed, she would grab and hold the handlers’ hands or forearms.  Her behavior was escalating and becoming a serious problem and impediment to adoption.  So she became one of my “project” dogs.

Excited/arousal biting is an impulse that some dogs have to use their mouths inappropriately when they are in a high state of excitement.  Their need to use their mouths to hold and chew something becomes greater than their bite inhibition, and they tend to grab something that in inappropriate or harmful to others.  Arousal can be defined as “The state of being that occurs when strong emotions are evoked by fear, anger, stress, excitement or joy…During heightened arousal, animals are predominantly reactive, the limbic system in the brain manages their flight or fight reactivity.  During peek arousal, the animal may be unresponsive to attempts to elicit trained behaviors.”  (Handelman, 2008).  This behavior is sometimes found in dogs that are housed in shelters, due to the high levels of stress that they’re under in those environments.   One of the primary roles of shelter staff and volunteers is to reduce the dogs’ overall stress and help them find ways to cope with life in a shelter Volunteering at a shelter – Handling and Socializing Dogs, Part One. | The Animal Nerd .

Mouthing during play is a normal puppy behavior. They learn bite inhibition during early socialization with littermates and humans.

Dogs use their mouths to play and to grab, hold and carry things.  It is a completely natural behavior that is part of their normal daily life.  And dogs generally exercise exquisite control over the speed and force with which they use their mouths.  This control, generally termed “bite inhibition” is learned during early socialization, primarily from their dams and littermates; and behaviorists encourage owners to continue this learning when they bring puppies into their homes (Dunbar, 2003).   Not all dogs learn this inhibition during the critical early socialization phases, however it can be trained later in life.  This important subject will be addressed in a later article.  The immediate problem we’re addressing here is how to deal with a dog who is prone to becoming so excited that his arousal level overcomes his training and bite inhibition.  I should point out that this is not aggressive behavior – it is simply a reaction to an overwhelming level of arousal.  But it can easily escalate due to frustration and responses to the handler’s reactions, leading to injuries.

This was the case with Aggie.   During the first few sessions I had with her, I simply observed her behaviors and interactions, and learned a few things:  First, she was very social and affectionate with her handlers.  Second, she was highly stressed (This is normal for shelter dogs.  No matter how much enrichment and positive experiences that a shelter provides, simply being in the shelter is a stressful situation for any dog.) Third, she didn’t have the normal ability to shed stress and didn’t engage in the usual self-soothing behaviors that most dogs have in their repertoire.  Lastly, she “trigger stacks”.  Trigger Stacking is a phenomenon that occurs when reactive dogs are exposed to multiple events that trigger excitement at the same time, or in succession, so that their excitement level ramps up to the point that they reach threshold that causes a behavior to occur.  In her case, when handlers came into her run, she gave them an excited greeting which the handlers responded to and inadvertently encouraged.  They then tried to get control of her in order to harness her for walking by giving her high-value treats.  The presence of the treats and the prospect of going for a walk further added to her excitement level, sending her over her arousal threshold and causing her to lose her inhibition against grabbing and biting.  This level of excitement carried over into her walk outside, to the point that any new stimulus caused aroused biting.

The first treatment that I put in place was to change her handlers’ behavior.  The goal was to make being harnessed, leashed and taken out of her run a normal and routine part of her day.  So, I eliminated the use of all treats in her run and instituted a friendly and low-key attitude for handling her.  At the first sign of arousal biting, handlers were told to leave her run for a timeout and avoid all other forms of correction.  I also adopted a Differential Reinforcement of Incompatible Behavior protocol, giving her a “sit” command during harnessing and leashing.  These served to keep her excitement level below threshold during leashing.  After a couple of days, she was much calmer during handling insider her run and would simply approach handlers for pets and affection rather than jumping and biting, then sit as soon as she saw the leash and harness.  She was visibly excited, but she was making good decisions and controlling herself.  However, as soon as she was taken out of the shelter building for a walk, her excitement level would ramp up to “11” and she would lose all bite inhibitions and would stop responding to any commands or prompts.  Virtually and sight or sound would send her over her behavioral threshold, and she would attack handlers’ shoes, clothing, hands and arms.  This was part of her trigger stacking: although she was handling the excitement of being harnessed and leashed, she was still in a highly stressed and aroused state and was unable to deal with additional stimuli.

I experimented with giving her an alternative outlet for her biting impulse.  As soon as I took her out of the run, before going outside the building, I showed her a huge rope chew (double rope, 30 inches long).  She immediately adopted it as her favorite thing in the world and began treating it as a tug toy as soon as we went outside.  For the next half-hour, she initiated tug-o-war games and carried the rope toy throughout our walk.  Whenever she made a move towards my shoes or pants cuff, I gave her a light audible correction and reintroduced the approved toy.  After two of these interventions, I saw her look at my shoe, then decide to grab the toy instead.  After a while, her excitement level dropped, and she began dropping the toy to sniff interesting things; and I noticed stress-relieving behaviors on her part (yawns, body shakes, etc).  After a while we stopped for a rest on a bench, upon which she jumped up alongside me, put her head in my lap, sighed deeply and relaxed.  Later in the day, I was able to use the toy as part of training the “drop it” prompt.  Other trainers began using novel tug toys with her and reported similar results.  And, in a few days, her biting impulse in general was much reduced.  By having an approved alternative outlet for her excitement, she was able to regain some self-control; and by having an outlet that did not provide any feedback from being bitten, it became a less desirable behavior.

The second dog, “Anna” was a different, and easier, case.   Anna is a medium-sized Labrador mix (AKA, American black dog).  Like Aggie, she was friendly with shelter staff and volunteers but was difficult to handle due to her constant state of stress-related excitement.  When she was in an aroused state, she was very reactive.  She would respond to the slightest touch by whipping her head around to the hand that was touching her, sometimes making contact with her teeth.  Unlike Aggie, she retained better bite inhibition and didn’t attempt to grab and hold her handlers’ arms or hands, but her behavior was escalating.  While observing her I noted that she is a very food-motivated, almost to the point of becoming fixated on any food that is in her vicinity. I also found that the shelter staff and volunteers were using food as a bribe while harnessing and leashing her for an outside walk, which increased her stimulation and excitement level – making her even more reactive.  I also saw that she had a similarly strong fixation on squeaky toys.   She would ignore durable chew toys or tugging ropes, or any other toy that did not provide an audible squeak when she bit down on it.  Her fixation on these toys did not reach the level of resource guarding to the point that she would show any signs of aggression but, once given a toy, she would actively keep anyone from taking it away.   It became we were dealing with a dog that had near-obsessions with food and with particular kinds of toys, and who became excited and reactive when she had them.

The first thing I did was to eliminate the use of any treats while she was in her run.  I wanted her to become accustomed to be leashed and handled without associating people with food treats.  In fact, I withheld all treats except to use as reinforcers when she was being trained on a new skill and kept training sessions very short.  She was so food-motivated that she would learn new skills very quickly, and by keeping the sessions short we could keep her excitement level down to a manageable level.

I then began walking her to quiet areas of the shelter grounds and sat down with her before giving her a a durable squeaky toy.  She immediately grabbed the toy and began mouthing it, while I engaged in touching and petting her.  At first, each time I touched her she would redirect towards my hand before returning her attention to the toy.  But after a while she began to relax and accept touching.  And, without any other exciting stimuli in the area (other toys, dogs, people), she began to self-sooth and seek contact with me.  Over the next several sessions, she became much easier to handle in her run and she continued to shed stress during walks.  She continues to be fixated on food and squeaky toys.  But, by incorporating these traits into her training regimen we’ve been able to modify her obnoxious behaviors and help to reduce her reactivity.

Aggie has since been adopted and her new owners are telling us that they’re thrilled to have her in their home.  Anna is in the process of being adopted and the shelter is encouraging her new family to continue training and socialization.

Additional information on dealing with dogs with excited biting and mouthiness can be found here:
How to Survive Your Dog’s Arousal Biting – Whole Dog Journal (whole-dog-journal.com)
Managing mouthing in dogs | Animal Humane Society

References

Dunbar, I.  (2003).  Doctor Dunbar’s Good Little Dog Book.  Berkeley, CA.  James and Kenneth Publishers.

Handelman, B (2008).  Canine Behavior.  A Photo Illustrated Handbook.  Wenatchee, WA.  Dogwise.

Volunteering at a Shelter – Handling and Socializing Dogs, Part Three

In my earlier post ( Volunteering at a Shelter – Handling and Socializing Dogs, Part Two | The Animal Nerd) I went through my recommended process for leashing a dog and taking him out of his run with the minimum excitement and drama.  Today, I’d like to talk about working with him outdoors.

First, before taking the dog out of his run, you should find out whether the shelter staff has drafted and implemented a training or behavior modification plan for that dog, and what it entails.  It may not be a formal document and behavior log, and you might find it to be as simple as asking whether they have any particular instructions for that dog.  As always, if you don’t feel comfortable working with that plan, find another dog to work with on that day.

Before taking the dog outside, ask the shelter staff what his day has already been like.  Did he have a vet visit?  Has he already had some play time?  Has he been seen by potential adopters?  If he’s already had a big day, it might be best to just take him outside and let him sit quietly in a nice quiet spot and relax.

Once he’s leashed and you have good control over him, take him directly outside.  The dog has been cooped up and will need to relieve himself – that’s a little bit of stress that you can help him with immediately.  Hint – always have a few poop bags in your pocket when you’re at the shelter.  Don’t try to do any training for the first few minutes, until he’s had a chance to work off his initial excitement.  If your shelter has an outdoor off-leash pen, you might take him to it so he can work off any “zoomies” that he might have from being cooped up, or you can provide him some enrichment by playing with him – that’s one reason that I favor cargo pants, you can always have a tennis ball handy.

However, if the dog is new to the shelter or if you haven’t worked with him before, I wouldn’t include any off-leash time or play in the first couple of times that you take him out.  When I’m working with an unfamiliar dog, my practice is to take him for a long walk on the shelter grounds and let him have a good sniff around.  I don’t include any training or play, and I try to not correct anything he does – beyond removing him from any situation that raises his stress level or causes an over-reaction.  Remember, he’s new to you and doesn’t know you.  You want him to associate you with a pleasant, relaxing experience.  I also try to incorporate quiet time, in which I find a pleasant spot for him and me to just sit and relax.  Let him get used to the sights and smells of being outside and learn how to get comfortable.  This is an opportunity for you to observe him and learn his behavior cues and characteristics – What does he focus on?  At what distance does he react to other dogs?  What are the signs that he’s feeling tense?  How does he self-soothe and shed stress?  This knowledge is invaluable in socializing him.  And simply experiencing being outdoors provides a great deal of enrichment to him, engages his brain and helps his emotional state.

Once you’ve had him out a few times, and he knows you, then you should be able to incorporate some light training or play time – in a closed, controlled area.  Although, except for leash walking,  I recommend against trying to do any training while you’re outdoors – there are simply too many distractions.   When playing with the dog, especially for the first few times, carefully watch his excitement level.  A lot of shelter dogs have a tendency to become overexcited when they’re playing and can become difficult to handle.  I’ve had pitbulls suddenly become overexcited during play and decide that my sweatshirt would be an excellent tug toy.  For this reason, I strongly recommend that you leave their harness on during the play session, and leave the leash attached for the first couple of them.  If the dog becomes jumpy or mouthy, you can step on the leash and reduce his movement until he regains some self-control.

When you’re walking the dog, remember that he is not your dog and that you are not his buddy.  He really doesn’t know you.  He may decide to head in a particular direction that you don’t want to go.  In this case, simply plant yourself and wait him out.  After he stops pulling, you can simply say something like “Let’s go” and head in the direction that you want.  Or, he might stop and freeze, or pancake himself and refuse to move.  If either of these happen, do not get into a contest of wills or a tug-o-war with him.  You can kneel or crouch down and wait him out – give him the choice of either doing nothing or approaching you.  Or you can change direction and head off at an oblique angle to your original plan. This usually gets him to go along with you.  Don’t get frustrated or let your attitude show anything except that you’re having a relaxing good time.

At the end of the walk, he might not want to go back inside the shelter.  If this happens, try taking him back inside through a different door than his usual one.  This is also the time to use some very high-value treats to help him go back inside.  And always give him a few treats when he goes back inside his run – not only does this help him associate the end of the walk or play session with a positive reinforcer, but by scattering a few treats in his run you buy yourself a minute to take off his leash and/or harness, and get out the door while he’s distracted.  This reduces the drama associated with leaving him inside, and prevents him from door-dashing while you’re exiting.

That’s it for today.

Volunteering at a Shelter – Handling and Socializing Dogs, Part Two

Let’s talk some more about the best practices for handling shelter dogs.  Specifically, taking them out of their runs.

Assuming that you’ve gone through your shelter’s orientation program and received the basic instructions on safety and dog handling, I’d like to offer a few thoughts on the best way to go about your volunteer responsibilities.  Some of the things I’m discussing may not be required at your shelter, but I recommend doing them anyway, as long as they don’t directly contradict any of their procedures or requirements.

First, wear appropriate clothing – clothing that it wouldn’t bother you to get muddied or torn.  Long pants are the best option to protect your legs.  I prefer cargo pants, as the pockets offer places to stow treats, poop bags, cell phone, eyeglasses, etc.  Wear work shoes or boots, or athletic shoes that won’t slip on a wet floor and are easy to clean – keep in mind that from time to time you will step in something unpleasant.

Avoid wearing sunglasses when you’re working with a dog that doesn’t live with you.  Dogs read our facial expressions very well and are constantly checking in with us.  They want to see your eyes and can get nervous when you hide them.  And avoid wearing anything around your neck when you’re dealing with a dog that you don’t know, including lanyards or scarves.  The last thing you want is for a rambunctious or over-excited pup to turn that into a tug toy.

Second, wash or disinfect your hands before entering the shelter, and between visiting any dogs.  There are diseases that can be passed from dog to dog, and you do not want to be the way they’re transmitted.

Third, check in with the shelter staff before handling any dogs to make sure that there are no changes in the dogs’ status, their physical condition or if they have any medical or adopter appointments scheduled.   They should know what dogs you will be working with while you’re on site, and what activities you have planned for them.

In my last post, Volunteering at a shelter – Handling and Socializing Dogs, Part One. | The Animal Nerd, I talked about introducing yourself to a shelter dog.  Now, once you’ve sufficiently gained his trust, how do you get him leashed and out of his run?  First, watch him for a minute and see how he reacts to you being there.  What does his behavior and body language Dog Body Language.pdf (lmu.edu) tell you?  If he approaches you quietly; shows a calm, friendly demeanor or offers you a toy then your job is easy:  Leash him up and have a nice quiet walk with him.  If he does anything other than that, then take it slow.  Remember these dogs are stressed and over stimulated just by being in the shelter.  And, to them, you’re just another stranger who’s coming into their space.

First and above all else, your job is to be a calming presence and to reduce the dogs’ anxiety and stress.  If the dog is showing signs of fear or anxiety then, for the first few times you visit him, you can just sit or kneel down, facing away from him at an oblique angle, and relax with him.  Toss a few tasty treats near him and in the space between you to see if he approaches you and takes them.  Don’t stare at him, just be a friend and talk quietly.  Then leave him alone for a while.  You can try again a half-hour later and try again.  Wait until he approaches you and allows you to touch him before attaching the leash to his collar or attempting to put on his harness.

On the other hand, he may be over stimulated and be racing around you, jumping and mouthing at the prospect of going outside.  He may even treat the leash, harness or your clothing like a tug toy.  Even if he responds to a “sit” command, he’ll be vibrating like a guitar string and will only be able to hold the sit for a few seconds.   In this case, the key for you is to not become excited or overwhelmed, and not escalate his arousal and excitement.  Don’t shout any commands or corrections and don’t get into a wrestling match trying to harness him up.  And don’t give him any reinforcement such as bribes for allowing you to harness him:  Remember, you want to lower his stress level and prepare him for life in a home.  Try waiting him out:  Simply stand with your hands, leash and harness out of his reach and do not react to him at all until he calms down enough for you to get him ready for his walk.  If that doesn’t work, stop and get someone to assist you by distracting him while you get him harnessed.  Once the harness is on and/or the leash is attached, you can reinforce him with treats or praise.  Over time, this will become routine for him, and his level of excitement will drop.

Lastly, if, when you approach the kennel, he shows any sign of defensive, territorial, or aggressive behavior (teeth showing, low growls, lunging, warning barks), then don’t enter.  This should be reported to the shelter staff, and they may want to evaluate his behavior before having him up for adoption.  On the other hand, it may only be a matter of having you introduced to the dog by a person he trusts.  In one case, I had the opportunity to handle a dog with sever anxiety issues.  The first time I walked up to the kennel, he had an extremely territorial reaction – it looked like he was auditioning for CUJO.  But when he saw me reaching for the door lock, his whole demeanor changed, and he accepted me as one of the good guys.   But it’s a matter of having the shelter staff and behaviorists involved.

In all cases, when leashing a shelter dog do not – repeat not – stand in front of them and bend over them.  To a dog, this is an extremely threatening posture and can provoke a fear-based reaction.  My preferred method is to put myself alongside the dog, facing in the same direction that he is and have all contact with him as low on his body as possible without ever reaching over his head.  Kneel down and make yourself as small as you can while still being able to stop and stand up easily if he becomes over-excited and you need to stop contact and give him a time-out.

Next, we’ll talk about behavior on walking and socialization.