Temperament Testing in Animal Shelters

I have been doing a lot of research lately about animal shelters’ use of behavioral evaluations for dogs in their care.   These tools are frequently employed to help the shelter staff handle the dogs, from both a personal safety and animal welfare standpoint, as to aid in the placement of these dogs in suitable homes.  However, although these “personality tests” have been used extensively for multiple purposes, their validity and reliability in shelter environments has never been established and is widely debated – if not disparaged.  Although I have posted on methods that I have implemented in modifying shelter dogs’ behaviors (September, 2022 | The Animal Nerd), the process of evaluating dogs as adoptable or as part of their welfare and handling is much complicated.

There is a fundamental problem with testing dogs in a shelter.  The majority of tests were developed for the purpose of determining if certain dogs were suitable for work, such as assistance, police work or hunting.[i]  This not only limited the environment in which the dogs were tested to one in which they were familiar and comfortable, with people they knew, it limited the testing to certain breeds and ages.  However, shelters are a completely foreign and highly stressful environment, full of strange humans and dogs.    Some research has concluded that in-shelter tests only determine how the dog is reacting to its current unfamiliar and possibly frightening situation,[ii] and cannot predict how they will act under normal conditions in a home.[iii] Although, additional research has indicated that testing may predict how dogs will react to conditions in the shelter – which may be useful for shelter staff.[iv]  However, the high rate of inaccurate results found in in-shelter testing is leading to dogs being incorrectly assessed as aggressive, which is an impediment to their adoption and can lead to unnecessary euthanasia; or it can lead to highly reactive dogs being placed in adoptive homes.[v]

In addition, there is very little scientific rigor associated with the work that has been done on temperament testing.  The majority of tests have very little follow-up, and the few that do have a high level of disagreement between the in-shelter testing and the reporting from adoptive owners. Also, there is no standardization among the tests being performed,[vi] to the point that there is often no correlation or agreement as to what traits are being tested.[vii]  It is extremely difficult to assess whether any of the temperament testing methods used by shelters are of any value, simply because there is no standardization of test conditions, terminology and, most of all, the meaning of the behaviors being observed.[viii]

The ASPCA has determined that there is no conclusive evidence that temperament testing is useful in assessing dogs’ behavioral traits or in helping to move dogs from a shelter into a compatible home and may erroneously identify aggressive tendencies in tested dogs.  Their position is that testing should be just one of many tools used to aid shelters in handling dogs and determine the dogs’ eligibility for adoption.[ix]  This position is borne out by the available research, which has generally recommended against reliance on in-shelter testing.

There is some consensus among researchers that the best indicator of post-adoption behavior is to obtain a detailed history from the persons surrendering their dog[x].  However, some researchers caution against taking this history in a face-to-face interview, as this places pressure on the surrendering owners to be less than candid, either due to perceived social pressure or to try and improve their dogs’ chances of adoption.  The recommended method of taking a history is through a detailed questionnaire, two of which have been assessed as having a high degree of reliability:  A modified version of the C-BARQ personality assessment[xi] and the Match-Up II test developed by the Animal Rescue League of Boston.[xii]

When the surrendering person is unwilling to provide a history; or if the dog is taken to the shelter by animal control or transferred from another shelter without much accompanying information, the most accurate means of determining the dogs’ in-shelter behavior is to have multiple persons perform an assessment at various stages of intake, to include the Animal Control Officer, the shelter veterinarian and qualified shelter staff.  These assessments should use a consistent process and criteria.[xiii]  Although this methodology does little to predict dogs’ behavior in adoptive homes, it does aid in their handling and welfare while housed in the shelter.

Testing a dog for food guarding, using a fake human hand. (The Science Dog (2013)

Although the research on behavioral testing is generally inconclusive, there are indications that shelters can eliminate or modify certain commonly-tested items.   Researchers have found that food-guarding in shelters does not indicate that it will occur in adoptive homes,[xiv] or that an absence of food-guarding in a shelter means that the dog will not develop that behavior after adoption.[xv]  One study determined that discontinuing testing for food-guarding had no impact on the safety of shelter personnel and did not increase the rate of dogs returned to the shelter.[xvi]

Observing a dog’s reaction to other dogs under controlled conditions, is a more effective method of assessing their sociability with other dogs than the use of a training dummy.

Additionally, it seems that the use of dummies and dolls to simulate human children and other dogs, is of very limited value in assessing a shelter dog’s propensity for aggression.  Dogs are generally not fooled into thinking that dolls are real dogs or children and may simply react to them as plush toys.  And dummy dogs do not provide the body language and feedback that is an essential component of in-species communication.[xvii]  However, even though the use of dolls and dummy dogs is not useful in detecting aggressive behavior, it may aid in assessing dogs for anxiety or fear of novel and unfamiliar objects.[xviii]

Lastly, a recent study of dogs’ behavioral characteristics vis-à-vis their genetic makeup indicates that a dogs’ breed, or perceived breed, is not a factor in whether a dog is prone to aggressive or fearful behaviors.[xix]  This would indicate that dogs should not be considered to be more prone to bite, or ineligible for adoption, based on their breed.[xx]

Summing it up:  Behavioral evaluations are one tool among many in determining whether a dog is a good candidate for adoption and in helping shelter personnel care for them.  However, the shelter environment is not a good environment for performing these tests, which leads to highly inaccurate results.  In many cases, the tests consist of trying to provoke a highly stressed dog into displaying some kind of aggressive behavior.  The best way to assess a dog’s propensity for fearful, guarding or otherwise aggressive behavior is to take a detailed history on intake.   If this information cannot be obtained, then shelters should implement a standard assessment form for use by multiple persons during intake, veterinary exam and subsequent handling by shelter staff.  Lastly, current research indicates that certain items that have been included in behavioral assessments (the use of dummies to simulate children and other dogs, and tests for food-guarding) have been highly inaccurate and should be discontinued.

[i] Taylor, K. T. & Mills, D. S. (2006). The Development and Assessment of Temperament Tests for Adult Companion Dogs.  Journal of Veterinary Behavior 1 (3).  94-108.  doi: 10.1016/j.jveb.2006.09.002

[ii] Kawczynska, C. (September 1, 2020). Should Shelter Dogs Be Subjected to Behavioral Tests?  The Wildest.  Retrieved from Just How Accurate Are Canine Behavioral Assessments? · The Wildest

[iii] Patronek, G. & Bradley, J. (2016).  No Better Than Flipping a Coin:  Reconsidering Canine Behavior Evalations  in Animal Shelters.  Journal of Veterinary Behavior 15 (2016).  66-77. doi:  10.1016/j.jveb.2016.08.001

[iv] Haverbeke, A., Pluijmakers, J. & Diederich, C. (2014). Behavioral Evaluations of Shelter Dogs:  Literature Review, Perspectives and Follow-up with European Member States’ Legislation with Emphasis on the Belgian Situation.  Journal of Veterinary Behavior 10 (2015). 5-11.  doi:  10.1016/j.jveb.2014.007.004

[v] Christensen, E., Scarlett, J., Campagna, M. & Houpt, K. A. (2006).  Aggressive Behavior in Adopted Dogs that Passed a Temperament Test.  Journal of Applied Animal Behaviour Science 106 (2007), 85-95. doi:  10.1016/j.applanim.2006.07.002

[vi] Diederich, C. and Giffroy, J. (2006). Behavioural Testing in Dogs:  A Review of Methodology in Search of Standardization,  Journal of Applied Animal Behaviour Science 97 (2006), 51-72.  doi:  10.1016/j.applanim.2005.11.018

[vii] Patronek, G. J., Bradley, J. & Arps, E. (2019). What is the Evidence for Reliability and Validity of Behavior Evaluations for Shelter Dogs?  A Prequel to “No Better than Flipping a Coin”. Journal of Veterinary Behavior 31 (2019).  43-58.  doi:  10.1016/j.jveb.2019.003.001

[viii] Diederich, C. and Giffroy, J. (2006). Behavioural Testing in Dogs:  A Review of Methodology in Search of Standardization,  Journal of Applied Animal Behaviour Science 97 (2006), 51-72.  doi:  10.1016/j.applanim.2005.11.018

[ix] ASPCA (nd). Position Statement on Shelter Dog Behavior Assessments.  Retrieved from https://www.aspca.org/about-us/aspca-policy-and-position-statements/position-statement-shelter-dog-behavior-assessments

[x] Segurson, S. A., Serpell, J. A., & Hart, B. L. (2005),  Evaluation of a behavioral assessment questionnaire for use in the characterization of behavioral problems of dogs relinquished to animal shelters.  Journal of the American Veterinary Association 227 (11).  doi:  10.2460.javma.2005.227.1755

[xi] Duffy, D. L., Kruger, K. A. & Serpell, J. A. (2014).  Evaluation of a Behavioral Assessment Tool for Dogs Relinquished to Shelters.  Preventive Veterinary Medicine 117 (2014).  601-609.  doi:  10.1016/j.prevetmed.2014.10.003

[xii] Dowling-Guyer, S., Marder, A. & D’Arpino, S. (2010).  Behavioral Traits Detected in Shelter Dogs by a Behavior Evaluation.   Journal of Applied Animal Behaviour Science 130 (2011), 107-114.  doi:  10.1016/j.applanim.2010.12.004

[xiii] Menchetti, L., Righi, C., Geulfi, G., Enas, C., Moscati, L., Mancini, S. & Diverio, S. (2019). Multi-Operator Qualitative Behavioural Assessment for Dogs Entering the Shelter.  Journal of Applied Animal Behaviour Science. 213 (2019).  107-116.  doi:  10.1016/j.applanim.02.008

[xiv] McGuire, B.  (2019).  Characteristics and Adoption Success of Shelter Dogs Assessed as Resource Guarders.  Animals 2019 9 (82). doi:10.3390/ani9110982

[xv] Marder, A. R., Shabelansku, A., Patronek, G. J., Dowling-Guyer, S. & D’Arpino S. S. (2013).  Food-Related Aggression in Shelter Dogs:  A Comparison of Behavior Identified by a Behavior Evaluation in the Shelter and Owner Reports After Adoption.  Journal of Applied Animal Behaviour Science 148 (2103).  150-156.  doi:  10.1016/j.applanim.2013.07.007

[xvi] Mohan-Gibbons, H., Dolan, E. D., Reid, P., Slater, M. R., Mulligan, H. & Weiss, E.  (2017).  The Impact of Excluding Food Guarding from a Standardized Behavioral Canine Assessment in Animal Shelters.  Animals 8 (27).  doi:  10.3390/ani8020027

[xvii] Shabelansky, A., Dowling-Guyer, S., Quist, H., D’Arpino, S. S. & McCobb, E. (2014).  Consistency of Shelter Dog’s Behavior Toward a Fake Versus Real Stimulus Dog During a Behavior Evaluation.  Journal of Applied Animal Behaviour Science 63 (2015).  doi:  10.1016/j.applanim.2014.12.001

[xviii] Barnard, S., Siracusa, C., Reisner, I., Valsecchi, P. & Serpell, J. (2012).  Validity of Model Devices used to Access Canine Temperament in Behavioral Tests.  Journal of Applied Animal Behavior Science 138 (2012).  79-87.  doi:  10.1016/j.applanim.2012.02.017

[xix] Morrill, K. et al (2022).  Ancestry-Inclusive Genomics Challenges Popular Breed Stereotypes.  Science 376 (6592).  doi:  10.1126/science/abk0639

[xx] Bollen, K. S. & Horowitz, J. (2007).  Behavioural Evaluation and Demographic Information in the Assessment of Aggressiveness in Shelter Dogs.  Journal of Applied Animal Behaviour Science 112 (2008), 120-135.  doi: 10.1016/j.applanim.2007.07.007

 

Behavior Modification for Shelter Dogs

As a Canine Behavior Consultant, I encounter a lot of obstacles in developing and implementing behavior modification plans for dogs that are housed in shelters and rescues.  When I’m working with an individual in a home environment, I can develop a detailed plan with a schedule, incremental steps, instructions for consistently tracking the problem behavior(s), etc., all of which contribute to tracking the dog’s (and the owners’) progress.  However, a shelter is a completely different environment with a combination of busy staff and volunteers:  The dogs are under constant noise and stress, the staff generally works in shifts, the volunteers are dedicated, but are on sight inconsistently and have varying levels of expertise.  All of these factors combine to make it extremely difficult to implement a consistent plan or track results.

In the past, I’ve posted articles about the shelter dogs that I’ve worked with on an individual basis[i], and how I have involved shelter personnel in these treatments[ii], but these single cases are far outnumbered by the dogs with mild-to-moderate behavioral problems that we routinely encounter.  I’ve been looking for a way to have more people involved in helping dogs by reducing their anxiety or reduce the issues that are getting in the way of adoption.

A few months ago, I found an article in the IAABC Journal describing a program that the Singapore SPCA had implemented to help volunteers train and rehabilitate shelter dogs.[iii]    This program is very impressive; it provides volunteers with training and forms them into teams to work with individual dogs by targeting specific behaviors with low level training and games.  Although my shelter lacks the resources to put together a program as comprehensive as the one described in the article (like every other shelter, we are emerging from the pandemic with a reduced volunteer cadre and are working hard to rebuild this vital component of shelter operations) it seemed to me that we could implement something on a smaller scale for our “problem” dogs.

Recognizing that there was no way I could implement a formal behavior modification program, I began experimenting with ways to draft plans that:

  • Identify dogs with specific behavior problems that interfere with successful adoption.
  • List specific games or training steps intended to address those behaviors.
  • Provide detailed instructions on how to implement those games or training elements.
  • Provide some form of feedback on the effectiveness of these steps.

Teaching a correct “heal” as a means to encourage the dog to stop pulling when on leash

My goal is to include relatively inexperienced people with a set of consistent steps towards resolving our dogs’ behavior issues, that can be easily implemented.  In the case of our shelter, this is aided by having a formal training program for volunteers and having the volunteers organized in grades according to their level of experience and training.  The dogs are also placed in corresponding groups, according to their assessed difficulty of handling (volunteers are not allowed to handle dogs with bite histories or indications of aggression).  This assessment is based on their behavior during quarantine and upon the histories that are provided during intake into the shelter.  The challenge is to identify helpful activities that an inexperienced person can implement during a walk or play session. 

 The program we’ve established follows these steps:

  • An individual dog’s behavior issues are identified, along with the events that trigger the behavior(s) (antecedents) and the events that typically follow it (cons
  • equences).  This is typically anecdotal reporting from shelter staff and volunteers.
  • The shelter behavior team performs an assessment of the dog’s behavior, verifying and baselining those reports. Once the behavior is baselined for severity and its triggering events are identified, the behavior team confers and develops a set of games or training activities for the staff and volunteers to use when handling the dog.
  • The behavior staff also drafts clear instructions on implementing these treatments, the use of reinforcers, etc., for staff and volunteers to follow during walks, play time or other opportunities to implement the treatment plans.
  • These activities and instructions are published in an online chat forum used by shelter personnel. Paper copies are posted in the cubby holes used to store the individual dogs’ leash and harness.
  • Staff and volunteers provide feedback via the chat forum.
  • The behavior team performs reassessments on a regular basis.

Formal metrics are not being kept at this time, due to the varied personnel who are implementing the behavior management activities and our current inability to regularly schedule treatment sessions.  Hopefully, as more volunteers go through the shelter’s onboarding and training process, we will be able to migrate to a more formal behavior modification program for dogs with serious issues.

I’d appreciate feedback from any other shelters that have implemented low-level behavior modification programs using volunteers.  It would be great to compare notes.

 

[i] Shelter dogs with extreme anxieties | The Animal Nerd

[ii] Toby | The Animal Nerd

[iii] One Dog at a Time: Enriching the Emotional Lives of Shelter Dogs | The IAABC JOURNAL

Dog training – the most important things to teach them.

Working with shelter dogs, my primary concern is to help make them adoptable.  This means addressing three areas of concern:  First, to reduce the stress and anxiety they feel just by being in the shelter environment.   Second, to address any behavioral issues they have that are obstacles to a successful adoption.  And, third, to teach them the skills they need to live in our urban or suburban world.  This post is about that third aspect.

Although it is vitally important for dogs to know, and respond to, their individual names; In my limited view there is no point in teaching shelter dogs their names.  We have the dog for limited periods of time and many adoptive owners decide to give their dogs a different name than the one they were assigned in the shelter.  When working with the pups, I concentrate on using positive interactions and responses, to reinforce positive interactions with shelter staff and volunteers.  This is a two-way street:  The more the dog enjoys being with shelter personnel, the more they’ll enjoy being with him, and more readily he will accept potential adopters.

When getting a dog ready for adoption, I concentrate on four life skills that dogs will need:  Come when called, Stay, Drop it and Leave it.  These are the things that can save the dog’s life.

Come when called:  This is the basic tool that owners need to get their dogs out of dangerous situations.  If a dog is investigating an animal that is in the backyard, getting too close to a lawnmower are power tools, getting too close to a pot on a hot stovetop or simply annoying the neighbors, a solid “come” command will get him out of that situation and back to the owner’s side.  It doesn’t need to be pretty or polished like we see in an obedience contest, but the owner must reliably be able to make the dog return to his personal control.

Stay:  This tool will help the owner to keep the dog from chasing animals or darting into a busy street.  Dogs need to know when to put on the brakes and freeze, and to remain in that same spot until they’re told to move.

Drop it:  Owners need to be able to tell their dogs to drop dangerous objects, and let go of inappropriate toys and other animals.  This will keep them from harming themselves, poisoning themselves, or harming other creatures.

Leave it:  Dog owners need to be able to tell their dogs to not grab, eat or pick up any particular item.  This will prevent them from injuring themselves or other animals they encounter.

In following posts, I’ll discuss techniques for teaching these skills.

Ruby

As many of you may have heard, Ruby, the police search-and-rescue dog whose story was told in the movie Rescued by Ruby (https://www.netflix.com/title/81107362) recently died after being stricken by a sudden, untreatable illness.  https://www.providencejournal.com/story/news/local/2022/05/15/rhode-island-police-dog-k-9-ruby-euthanized/9785721002/  

She was an exceptional dog who had an inspiring life.  She had been adopted from, and returned to, the Rhode Island SPCA five times; and was considered unadoptable before being given a last chance with the Rhode Island State Police.  She flourished there and had a long and illustrious career, in which she was elected American Humane Hero Dog Search and Rescue Dog of the Year in 2018 . I was lucky enough to meet her and her partner, Corporal Dan O’Neil a couple of times at charitable events for area animal shelters, where they often gave of their time and energy to help other shelter animals.

Ruby was very much of a celebrity here in Rhode Island, and she will be greatly missed.

Mouthy Shelter Dog

I’ve been working with a pit mix named Sonny who likes to use his mouth too much.  He’s a large young mail dog, who was intact when he was transported in from another shelter.  He’s a handsome boy, with a cinnamon-colored coat and a big head, with a few scars on it – apparently bite marks from other dogs.  When he arrived, the shelter staff and volunteers noted that he had a habit of putting his mouth around peoples’ hands and arms and gently holding them without applying pressure.  A lot of people considered this to be endearing and a sign of affection.

However, in recent weeks, this behavior has escalated.  Now, when people enter Sonny’s run, he actively grabs at their hands and clothes.  No one has been bitten yet, but he is progressively applying more bite pressure and, the fact is, he has a mouth like a hippo.  I am a big guy, and he can wrap his mouth completely around my forearm.   In recent visits with him, I found that he becomes very excited and mouthy when I take him out of his run, to the point that it is very difficult to harness him and attach the leash – he grabs any hand that comes near him.  Naturally, this is an impediment to getting him adopted – and he is an otherwise friendly and gentle boy.

I theorized that there are two factors contributing to this behavior:  First off, the shelter personnel are bribing him with treats whenever he gets grabby, just to do their essential care-taking jobs of cleaning, feeding and socializing him.  This has the effect of reinforcing his mouthiness.  Secondly, he becomes very excited when being handled, and responds to that with him mouth.  I also noticed that he ramps up his excitement level very quickly in response to minimum stimulus.  His grabbing behavior can be triggered simply by a human handler reaching out towards him.  So, he has a pre-existing tendency to use his mouth when interacting with humans which has been reinforced by shelter personnel rewarding that behavior.  This problem behavior becomes more pronounced when he is in a state of excitement.

Although we try to make the shelter as positive and pleasant as possible for our animals, it is still a very stressful place to be a dog.  They are bombarded by unfamiliar sounds, scents, excited dogs, strange humans who stand and stare at them, and a constant stream of other stimuli that keep them on edge.  Sonny is no exception.  He seems to be in a constant state of tension and arousal, which puts him over his behavioral threshold whenever he is being visited or handled by shelter staff – and which seems to be eroding his bite inhibition.

In an earlier post, I discussed Aggie, another pit-mix with a mouthiness problem.  We addressed her issue by providing her with safe objects to grab and mouth, with no human interaction – thereby removing the reinforcement of that behavior.  After just a few days, the problem behavior lessened dramatically Excited Biting / Arousal Biting | The Animal Nerd.  In Sonny’s case, this treatment wasn’t an option.  He wasn’t seeking an outlet for stress, he was seeking human contact by an inappropriate means – his mouth.  Sonny was attempting to reach out and touch people, but his over-excited state was getting in the way.  He had no inclination to grab anything but people.

I tried a two-fold approach with Sonny:  First, I instituted a tug-o-war game to his exercise.  I got him a stiff, knotted rope toy, and enticed him to grab and hold it, while I tugged on the other end.  He caught on quickly and began playing.  I began offering him the tug toy and playing with him when first entering his run and harnessing him up.

He was content to calmly watch other dogs and people.

I also added a gentle voice correction and a negative reinforcement when he tried to grab my hands.  I responded to his attempts with a sharp “Eh!”, stopped interacting with him and put my hands behind my back.  If he persisted, I would stand, cross my arms and turn my back for a few moments.  This, coupled with offering him an alternative (the tug toy) allowed me to put on his harness and leash.  (Note:  In general, I do not encourage people to correct shelter dogs’ problem behaviors.  Not only can this have the wrong effect on fearful dogs, it can also add to the overall stress they feel just by being in a shelter.   However, after getting to know Sonny, I felt that he was not fearful of people and would accept a correction, if it was followed with positive reinforcement of the appropriate behavior – in this case, redirecting to a tug toy.)

Secondly, I drastically reduced the excitement level of our time together.  Instead of taking him to a play area full of toys, I took him on a walk and let him set the pace and destinations.  I let him sniff anything that he wanted to, examine anything that was safe, and let him decide what was interesting to him.  Then I found a quiet, shady spot and sat down with a paperback book, keeping a good hold on his leash but otherwise ignoring him.

After a few minutes, I felt him lay down on my feet.  He was relaxed, soft-eyed, and simply taking in the sights, sounds and smells around us.  After a few minutes, I reached down and touched him on the side of his face, and his only reaction was to lean in for a pet.  After a while, other people and other dogs came into view, and his only reaction was to be interested in watching them.  When I brought him back to his run after an hour, he was calm and relaxed.  He became somewhat aroused and mouthy when I was removing his harness, however I attribute that to the treats that his handlers had been bribing him with during this process.   In the picture, there are several people and dogs out of frame, but he was maintaining a calm and interested demeanor, well within his ability to control his reactions.

All in all, I’m pretty sure that Sonny doesn’t need any formal desensitization to reduce his biting behavior.  Instead, he needs to have his overall stress level reduced and have calmer interactions with people.   Coupled with differential reinforcement – in this case, encouraging him to interact with people by playing tug with an approved toy, we should be able to reduce his problematic mouthiness.  I recommended that his handlers reduce the number of treats offered while handling him, reduce his playtime for a while, and concentrate on quiet walks and quiet sessions outdoors.    We need to help him find his “off switch” so that he can calmly interact with potential adopters and cope with the stressors he encounters.

Shelter dogs with extreme anxieties

In recent months, I’ve been seeing a lot of dogs come into the shelter with extreme anxiety and symptoms of neophobia.  These dogs have been fearful of new people, new places and new experiences to the point that they will not willingly leave their runs to go for walks with volunteers.  The dogs have each been completely shut down and either actively or passively avoiding contact with every human that cares for them or walks by.  I’ve had cases of dogs that were extremely reluctant to leave their kennels, avoiding contact with new people, or refusing to go for any distance on walks and constantly trying to return to their “safe space” inside the shelter.

There is no consistent background for these dogs.  Some of these dogs were surrendered and some were transported from other shelters, and their histories are often incomplete.  That said, I must wonder whether this is related to the pandemic:  they had limited experiences, socialization and contact with people because their owners were pretty much housebound.  In any case, they’re here now and we have to help them get past their stress and anxiety.  And it is incumbent on us to do accomplish in a way that reduces their overall stress and increases their interactions with potential adopters.

There are a couple of techniques that I’ve developed that help dogs overcome these behavioral issues.  The basic thought behind them is to give the dogs time to work through their anxieties and become accustomed to their surroundings and to strange humans.  Give them a chance to solve their own problems without forcing them to perform any specific tasks.

First off:  When a dog is nervous about meeting new people, don’t force the issue or insist on leashing/harnessing him up in your first meeting.  When I am working with a dog for the first time, I don’t enter his run right away.  Instead, I spend a little time outside his run, turned sideways to him and not engaging.  Having some reading material helps.  When I enter the run, I stay turned sideways to him and kneel to reduce my apparent size.  If he doesn’t approach, I don’t force the issue; I just scatter some treats and ignore him for five or ten minutes, then leave.  I then wait an hour or so before returning and then repeat the process I outlined above.  Eventually, he’ll become more confident and start approaching for pets and more treats.  When he accepts contact, pet him briefly on his chest and the side of his neck and then pause with your hand nearby to see if he initiates more contact (consent signal).  Let him get as close as he wants.

The dogs in the above pictures (Jack and Yoda) are showing signs of being anxious upon our first meeting.   Note that they retreated to the rear of their respective kennels, and laid down with stiff postures, ready to run away from me.  Please also note the tightness of their mouths and around their eyes.  In both cases I scattered high value treats in the space between them and me, and did not attempt to force contact.  The picture on the above right was taken on a second visit with Jack, when he was a little more comfortable with my presence and was taking treats from my hand and accepted petting.  After I paused petting, he nosed my hand, seeking more contact.

When he is comfortable with you petting him with both hands at the same time, you can try putting on a leash and harness.  Take it slowly, as this involves a lot of contact and handling.  You may find that, at first, simply putting the harness over his head without fastening is all that he can tolerate.  Watch his eyes and facial expression to gauge his level of stress and discomfort (ref); stop and remove the harness when you think he’s had enough.   Eventually, he’ll allow you to snap the harness in place.   Note:  For dogs with a high degree of anxiety, I always clip the leash to the front ring of the harness as well as to the Martingale collar.  The harness and collar are only as strong as their plastic clips, which can break, and you don’t want to risk him panicking and bolting.  By using the leash and harness, you can retain control of the dog even if one of them breaks.

 

You might find that the anxious dog is unwilling to leave his run after being leashed.  In my experience this is pretty common:  The corridor is full of unfamiliar smells, noises, other dogs, strange people, etc., and once the dog learns that his kennel is a safe space, he may be very reluctant to leave it.  I never force the dog to leave the run.  Instead, I prop the door open and sit just inside it, facing in any direction except towards the dog.  I scatter some treats around and outside the door and wait for him to muster enough courage to leave the run in order to reach the furthest treats.  Be patient, this can take multiple attempts.  They key is to not put any pressure on the dog and let him decide when he’s ready.

Once you’re outside with the dog, you might find that he is very fearful and wants to go back inside.  When this happens do not force him to go in any particular direction but don’t go back inside right away.  Just sit with him for a while and relax.  After a few minutes he’ll start to notice new sounds and smells and will probably start sniffing around and taking in his surroundings.  This provides some enrichment and helps him to get familiar with the area outside.  Keep an eye on his posture and expression and watch to see if he begins to relax.  When he begins to investigate his surroundings, look at his eyes, ears, posture and tail position to see how he enjoys it.  When he starts to relax, move a little further away from the entrance door and give him the option of joining you.  In my experience, he will eventually want to relieve himself and leave scent marks, which will allow you to take him further away from the building.  By degrees, you can increase his distance and time outdoors.  Again, let him get comfortable with being outdoors before moving further along.  In an earlier post, I gave a pretty good example of desensitizing a dog that was fearful of being outdoors (Penny, a story of counterconditioning | The Animal Nerd).  In the picture to the right, you’ll see Yoda is anxious and stressed by being outdoors, but is slowly becoming engaged in his surroundings.

If he’s willing to walk with you for some distance away from the building, you might find that he suddenly stops and refuses to move in any direction except back the way you came.  If you think that you can go further without causing him serious distress, there is an easy way to get him to continue the walk.  Holding the leash In your right hand, approach his right side while taking up the slack in the leash with your left hand (just shorten the leash without pulling it tight).  When your left leg is alongside his right shoulder, make a turn to your left across the front of his body, so that you are guiding him in a tight turn.  Once he’s started turning, walk in any direction that you choose.  You may have to repeat this a few times.   Never try to force him to go in any direction, just make it easy for him to accompany you.

The point of all this is to help the dog to become habituated to new people and new surroundings without increasing his stress and anxiety.  You want to make meeting people and going on walks as routine as possible for him.   Once he’s relaxed in your company and you have established a trust relationship with him, you can introduce positive training and some playing.

 

Toby

Now that I’ve finished working with Jack Final Update on Jack | The Animal Nerd, I’ve begun handling a new dog at the shelter.  Toby is a large, handsome, one-eyed (his injured eye was recently removed) mixed breed with a number of behavioral issues that need to be addressed.

Prior to my meeting him, all I knew about him was that he had shown a distinct tendency to grab and bite his leash, and that he was inclined to treat handlers’ clothing as a tug toy.  So when I started working with him, I took him outside for quiet walks (no excitement or play) with an appropriate tug toy for him to grab and carry.  I limited the time that I held onto the tug, or that I engaged in play with it, to control his excitement level.  He began each session acting like a tornado, almost impossible to harness, pulling on the leash and grabbing at me, but the treatment worked and he calmed down after a while.

When he calmed down and we sat for a while, I noted that he was actually very insecure.   When we found a bench in a quiet area, he sat with his back to me and pressed up against my leg for security, while watching everything that went on around him.  He was showing signs of being a little apprehensive, but had it under control.

He began sitting with his back to me, pressed against my leg for security.

 

It became clear that his problem behaviors were not “learned” but was a reaction to the stressors of being in the shelter, being handled by strangers and (probably) the changes in his vision.  It also became plain that he likes people and readily affiliates with new handlers.   This made his treatment very easy.  In our next session, upon entering his run I spent ten minutes just being quiet, friendly and positive with him, kneeling down close to his eye line; when he began to ramp up, I added calm pets and body rubs, then quietly worked on straightening out his twisted Freedom Harness.  By the time I was done, he was sitting quietly, ready to go.  His walk went much more smoothly with no leash biting or grabbing, and he interacted with me in a normal way.

Volunteers and handlers have reported that he is doing much better with this approach and is becoming more relaxed in general.  I think this is a positive outcome and that he’s ready for adoption.

 

My New Project Dog

My latest “project” dog is a small mixed, breed named Jack – I’m guessing that he’s a chihuahua/border collie cross.  I’ve had one session with him so far, consisting of two thirty-minute visits with a one-hour break in between.  Jack is neutered and it about 18 months old.  He came to us from another shelter with very little information.

After a little while, he was able to lie down in the furthest corner, but was tense and ready to bolt if I approached any nearer.

When I entered his run, Jack fled to the back corner and gave me a warning growl along with some other distancing signals[i].  He was extremely stressed and alternated between pacing and being frozen in place.  I responded by turning 90 degrees to him and sitting down, making myself as small as possible.  I didn’t initially engage with him or speak to him, but simply relaxed and gave a few calming signals (yawns, deep sighs)[ii].  After about five minutes, he relaxed enough to lie down in the far corner.

He eventually accepted light petting on his chin, neck and chest, and began giving small consent signs for further contact.

At this point, I tossed some high value treats in his direction.  He sniffed, sampled and left them on the floor.  I got a little closer, within arm’s reach, while staying in a seated posture facing away from him.  He allowed me to touch his chin, throat and chest, and accepted petting.  After a few times, he gave small consent signs when I paused, eliciting more contact.  However, he still startled and retreated every time I moved.  At that point I considered that I had made enough contact and ended the session.

When I returned an hour later, I found that he had eaten the high value treats that I had left scattered in the run.  I entered and sat down as I had before, whereupon he approached and started sniffing my clothes and shoes.  He began taking treats from my hand and ate them immediately.  He was less inclined to accept petting and would retreat when touched, but immediately returned for more treats.  At this point, I began interacting with him by speaking in a light, positive fashion and looking directly at him.  I showed him a leash and Easy-walk harness, which I placed over his head without attempting to fasten it.  He responded by freezing in place, at which time I removed the harness and put it out of sight.  By the time I ended the session, he was approaching within a few inches of me and accepting treats from my open hand but would still startle and retreat when I moved.

At this point, Jack is less afraid of me but is not comfortable with my presence.  He’s begun to associate me with high-value treats but hasn’t progressed much further in socializing with me or with men in general.  I can touch him, but I am nowhere near being able to put a harness on him without overstressing him.

My treatment plan is to continue to treat-bomb him and gradually increase my interaction with him to the point that I can touch him with two hands at the same time (a necessary step to harnessing).  Then I’ll reintroduce the harness while giving him treats.  At that point, I’ll introduce more postures, such as standing, before taking him for walks and seeing how he interacts with outside stimuli.

[i] https://pethelpful.com/dogs/-Distance-Increasing-and-Distance-Decreasing-Signals-in-Dogs

[ii] Rugaas, T. (2006).  On Talking Terms With Dogs:  Calming Signals.  Wenatchee, WA.  Dogwise

Dog-to-Dog Reactivity

Many of the dogs that I encounter at the shelter are overly stressed and somewhat frightened.  And they sometimes come to us with, and because of, behavioral issues that their owners were unable to manage or live with.  Reactivity is one of the more serious of these issues that we encounter.

“Reactive” is a poorly defined term that is commonly used in describing dog behavior.  I tend to use Dr. Karen Overall’s definition of a reactive animal as one who responds to a normal stimulus with a higher-than-normal level of intensity.  This can be based in a strong emotional response to that stimulus, such as fear, over-excitement, or simple frustration.  Putting it another way, reactive behavior is a severe, undesirable response to anything that causes the dog to feel fear, anxiety or an abundance of stress.  If the intensity of the response reaches the level that the dog is unable to control his actions, this becomes a problem for most owners.

Reactivity is very common among the dogs that you will encounter in shelters.  Shelter dogs are under a great deal of stress under the best of circumstances and may be prone to having exaggerated reactions to the presence of certain stimuli – most often other dogs.  Their level of stress may be such that the sight of another dog, or any other stimulus that triggers a strong emotional response, is all it takes to put them over a behavioral threshold into a state in which they become aggressive.  This may be due to a number of reasons:

  • They may be experiencing barrier frustration, due to being restrained by either a handler’s leash or by the walls and door of their run.
  • It may be that the dog is fearful of other dogs, based on some prior negative experiences.
  • The dog may be poorly socialized.
  • The dog may never had been trained to exercise self-control.
  • It could also be that the dog has a genetic predisposition that against tolerating other dogs.

This dog is reacting to the barrier frustration of being restrained by a leash.

Note that I have not used the word “aggression”.  Reactivity and aggression are two entirely different things.  A reactive dog is over-reacting to a particular situation – he may simply overly eager to meet and greet another other dog or a person.  However, the amount of frustration that he experiences during this excited state can reach the point at which he behaves aggressively, or even redirects his over excitement and potential aggression to the person that is handling him. (Rakosky, 2020).

Please also note that, although the presence of other dogs is a very common reason, a dog can be reactive to almost anything that causes an emotional response.  Men wearing hats, children, cars, or anything else that induces fear or excitement can cause a dog to become over-excited and react.  The reaction can be based in fear, over-eagerness, or any other strong emotion.  And this behavior can become reinforced over time:  If your dog sees a person or another dog outside your window his territorial instincts may go into overdrive, causing him to go ballistic.  When the trespasser eventually goes on his way, your dog will interpret that as the result of his over-the-top performance and will reinforce and encourage that behavior (Miller, 2003).

Which brings us to a dog that I’ve been working with at the shelter.  She is a one-year old Akita, very pretty and well-socialized with people, who was presented with a history of strong reactivity to other dogs.  In reviewing her history, I found that she had initially been transported in from another state with very little background or information, and then was adopted out to a local home after a relatively short stay in the shelter (this is not surprising, pure-bred dogs do not tend to have lengthy stays in shelters).  Her adopters lived in a townhouse with a small, fenced back yard, and she had been “aggressive” with the neighbor’s dog through that fence.

I began working with her by taking her on walks around the shelter grounds, avoiding interactions and keeping to quiet areas with trees and benches.  She was extremely anxious the first couple of times I had her outside her run:  She was on high alert and was vocalizing with whines and whimpers, with her Akita tail held down and refusing treats.  That said, she never displayed any anxiety about being handled or being fitted with a harness.  It took three outings on consecutive days before she relaxed and began to enjoy being outdoors with me.  She eventually relaxed, interacted with her environment and me in normal, curious manner and carried her tail in the distinctive Akita curl.  Once I had gotten her accustomed to the shelter grounds and a low level of activity, I worked on determining the level of her reactivity.

Given that she was a large and powerful dog, for safety’s sake I tested her reactivity by having her harnessed and on leash while an assistant leash walked a life-like dummy dog near her and we both watched her closely while this stimulus was present.  She became agitated when the target (dummy) dog was being walked (pacing and whining), but she could be easily distracted from it and never lost her leash manners or responses to my instructions.  However, when I had my assistant position the dummy so that it was facing her – apparently standing still and “staring” at her – her response intensified, and she began aggressively barking and lunging.    However, she never became so aroused that she ignored her handler or redirected her “aggression” to any persons or objects.  Throughout this exercise she was relatively easy to distract and move away from the dummy.

I reported to shelter management that I thought her reactivity was at a low level and was manageable.  From what I observed, she was uncomfortable with other dogs and tried to avoid interacting with them.  When confronted with the dummy, she had engaged in distance-increasing behaviors and tried to move away from it; and it was only when we increased the level of engagement with the dummy that she increased her distancing behaviors and put on a threatening display (Farricelli, 2021).  I informed the shelter staff that, although I hadn’t observed her in her adoptive home, I considered it possible that her yard had been too small to give her a chance to escape the neighbor’s dog even though they had been separated by a fence.  I also offered the possibility that she engages in trigger stacking and that the intensity of her reaction to the dummy had been increased by the “background” stress of being in a shelter.

This illustrates the need to closely define the exact stimulus that triggers the over-the-top emotional response in a reactive dog.  It could be a person walking by the house, or just a person walking another dog.  It could be anyone who comes to the door, or just a deliveryman in a uniform.  It could be the presence of one dog, a particular behavior by that dog, or a group of dogs playing.   Before diving into a treatment, you must first diagnose the specific stimulus that is sending the dog over his behavioral threshold.  It’s not enough to say that he’s reacting to other dogs, you must fine-tune that statement as much as possible.  For example, does he react to the sight of all other dogs everywhere he encounters them, or is it only under certain circumstances?  Is it all other dogs, or just dogs of certain sizes?  What are the dogs doing that sends him over the threshold of his self-control?  Are they excited, playing, roughhousing? running?

And it illustrates the need to closely observe the dog in situations where the reactivity occurs.   Ideally, you will observe the dog with its owners in the home environment in which the behavior occurs.   You must identify how the dog behaves from the moment that he first encounters the stimulus that causes his reactive behavior.  Does he try to distance himself from it?  How is he communicating his anxiety?  And at what point does he reach a behavioral threshold?

Its only after going through this process that you can determine how to manage or treat the dog’s reactivity.  There is no one-size-fits-all solution, and it requires the owners to either commit to avoiding or managing situations in which the reactivity can be triggered, or take part in course of systematic desensitization.

I’m happy to report that my akita friend was adopted last week.  The shelter staff took care to place her with experienced adopters who had more space and were committed to engaging a behaviorist/trainer to help socialize and desensitize her.

 

References

Farricelli, A. (2021, April 12). Distance Increasing and Decreasing Signals in Dogs. PetHelpful.  Retrieved from https://pethelpful.com/dogs/-Distance-Increasing-and-Distance-Decreasing-Signals-in-Dogs

Miller, P. (2003, October 10).  Causes of Reactive Dog Behavior and How to Train Accordingly.  Whole Dog Journal.  Retrieved from https://www.whole-dog-journal.com/behavior/causes-of-reactive-dog-behavior-and-how-to-train-accordingly/

Overall, K. (1997).  Clinical Behavioral Medicine For Small Animals, 1st Edition, Maryland Heights, MO, Mosby.

Rakosky, E.  (2020, August 19).  What is Aggression?  Dog Reactivity vs. Dog Aggression.  Retrieved from https://www.akc.org/expert-advice/training/reactivity-vs-aggression/

Volunteering at a Shelter – Handling and Socializing Dogs, Part Three

In my earlier post ( Volunteering at a Shelter – Handling and Socializing Dogs, Part Two | The Animal Nerd) I went through my recommended process for leashing a dog and taking him out of his run with the minimum excitement and drama.  Today, I’d like to talk about working with him outdoors.

First, before taking the dog out of his run, you should find out whether the shelter staff has drafted and implemented a training or behavior modification plan for that dog, and what it entails.  It may not be a formal document and behavior log, and you might find it to be as simple as asking whether they have any particular instructions for that dog.  As always, if you don’t feel comfortable working with that plan, find another dog to work with on that day.

Before taking the dog outside, ask the shelter staff what his day has already been like.  Did he have a vet visit?  Has he already had some play time?  Has he been seen by potential adopters?  If he’s already had a big day, it might be best to just take him outside and let him sit quietly in a nice quiet spot and relax.

Once he’s leashed and you have good control over him, take him directly outside.  The dog has been cooped up and will need to relieve himself – that’s a little bit of stress that you can help him with immediately.  Hint – always have a few poop bags in your pocket when you’re at the shelter.  Don’t try to do any training for the first few minutes, until he’s had a chance to work off his initial excitement.  If your shelter has an outdoor off-leash pen, you might take him to it so he can work off any “zoomies” that he might have from being cooped up, or you can provide him some enrichment by playing with him – that’s one reason that I favor cargo pants, you can always have a tennis ball handy.

However, if the dog is new to the shelter or if you haven’t worked with him before, I wouldn’t include any off-leash time or play in the first couple of times that you take him out.  When I’m working with an unfamiliar dog, my practice is to take him for a long walk on the shelter grounds and let him have a good sniff around.  I don’t include any training or play, and I try to not correct anything he does – beyond removing him from any situation that raises his stress level or causes an over-reaction.  Remember, he’s new to you and doesn’t know you.  You want him to associate you with a pleasant, relaxing experience.  I also try to incorporate quiet time, in which I find a pleasant spot for him and me to just sit and relax.  Let him get used to the sights and smells of being outside and learn how to get comfortable.  This is an opportunity for you to observe him and learn his behavior cues and characteristics – What does he focus on?  At what distance does he react to other dogs?  What are the signs that he’s feeling tense?  How does he self-soothe and shed stress?  This knowledge is invaluable in socializing him.  And simply experiencing being outdoors provides a great deal of enrichment to him, engages his brain and helps his emotional state.

Once you’ve had him out a few times, and he knows you, then you should be able to incorporate some light training or play time – in a closed, controlled area.  Although, except for leash walking,  I recommend against trying to do any training while you’re outdoors – there are simply too many distractions.   When playing with the dog, especially for the first few times, carefully watch his excitement level.  A lot of shelter dogs have a tendency to become overexcited when they’re playing and can become difficult to handle.  I’ve had pitbulls suddenly become overexcited during play and decide that my sweatshirt would be an excellent tug toy.  For this reason, I strongly recommend that you leave their harness on during the play session, and leave the leash attached for the first couple of them.  If the dog becomes jumpy or mouthy, you can step on the leash and reduce his movement until he regains some self-control.

When you’re walking the dog, remember that he is not your dog and that you are not his buddy.  He really doesn’t know you.  He may decide to head in a particular direction that you don’t want to go.  In this case, simply plant yourself and wait him out.  After he stops pulling, you can simply say something like “Let’s go” and head in the direction that you want.  Or, he might stop and freeze, or pancake himself and refuse to move.  If either of these happen, do not get into a contest of wills or a tug-o-war with him.  You can kneel or crouch down and wait him out – give him the choice of either doing nothing or approaching you.  Or you can change direction and head off at an oblique angle to your original plan. This usually gets him to go along with you.  Don’t get frustrated or let your attitude show anything except that you’re having a relaxing good time.

At the end of the walk, he might not want to go back inside the shelter.  If this happens, try taking him back inside through a different door than his usual one.  This is also the time to use some very high-value treats to help him go back inside.  And always give him a few treats when he goes back inside his run – not only does this help him associate the end of the walk or play session with a positive reinforcer, but by scattering a few treats in his run you buy yourself a minute to take off his leash and/or harness, and get out the door while he’s distracted.  This reduces the drama associated with leaving him inside, and prevents him from door-dashing while you’re exiting.

That’s it for today.